Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of NeftSoft’s iGaming platform and services. By accessing our platform, you agree to be bound by these terms. NeftSoft is operated by NeftSoft, a global iGaming technology provider (company details to be inserted), with its registered office at (insert company address).

2. Scope of Services

NeftSoft provides comprehensive B2B iGaming solutions including full turnkey platforms, white-label casino systems, API integrations for casino games, back-office management tools, and advanced data analytics solutions. Our platform enables licensed operators to launch, manage, and scale their online casino operations efficiently.

3. Eligibility and Account Registration

NeftSoft services are available exclusively to licensed iGaming operators. To use our platform, you must:

  • Hold valid gambling licences in your operating jurisdictions
  • Be a legally registered business entity
  • Authorise representatives to complete the registration process
  • Successfully pass our KYC (Know Your Customer) verification procedures

4. Service Level Commitments

NeftSoft is committed to delivering:

  • 99.99% platform uptime
  • Fast deployment and integration support
  • 24/7 technical support
  • Real-time monitoring, reporting, and fraud detection tools

Specific service levels may vary and will be outlined in individual client agreements.

5. Intellectual Property

All platform technology, software, APIs, and documentation remain the exclusive property of NeftSoft. Clients are granted a limited, non-transferable licence to use the platform as defined in their service agreement. Game content integrated within the platform remains the intellectual property of respective game providers.

6. Data Protection and Confidentiality

NeftSoft processes all data in compliance with applicable data protection regulations. Both parties agree to maintain strict confidentiality of all business, technical, and operational information shared during the partnership. Detailed practices are outlined in our Privacy Policy.

7. Payment Terms

Pricing, fees, and payment structures are defined in individual client agreements.

  • Invoices are payable within 14 days unless otherwise agreed
  • All prices are subject to applicable taxes
  • Transparent billing is provided, including detailed usage reports

8. Liability

NeftSoft’s liability is limited to the total contract value for the applicable service period. We are not liable for:

  • Indirect or consequential damages
  • Losses caused by third-party services or integrations
  • Issues resulting from misuse of the platform
  • Force majeure events

9. Termination

Either party may terminate the agreement with written notice as outlined in the contract. NeftSoft reserves the right to suspend or terminate services immediately in cases of:

  • Breach of terms
  • Regulatory non-compliance
  • Non-payment

Upon termination, clients must discontinue use of the platform and return any confidential materials.

10. Governing Law

These Terms and Conditions shall be governed by the applicable laws as specified in the client agreement. Any disputes will be handled under the agreed jurisdiction.

11. Amendments

NeftSoft reserves the right to update or modify these Terms and Conditions with prior notice. Continued use of the platform constitutes acceptance of the revised terms.

12. Contact

For any questions regarding these Terms and Conditions, please contact:

📧 [email protected]

or reach out to your dedicated account manager.

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